Privacy Policy

Tweet Viewer (“Tweet Viewer”, “we”, “us” or “our”) operates the website at tweetviewer.com (the “Site”), where anyone can view public X (Twitter) profiles, posts, media and replies without an account, and download publicly posted videos, GIFs, audio and screenshots for personal use.

This policy covers the Site itself. It does not cover X Corp., whose platform hosts the content you look up, or any other third-party website you reach from here. Those services have their own privacy policies, and we have no control over them.

The Site is operated from the United States, and information collected through it is processed there. If you access the Site from another country, you are transferring information to the United States.

We collect as little as we can get away with. There are three categories:

• Information you actively give us. You do not need an account to use any of the tools. We only receive personal information when you choose to send it — for example, when you email us a support question, a copyright notice, or feedback. That message includes whatever you put in it, typically your email address and your name.
• Information collected automatically. Like nearly every website, we and our providers automatically receive standard technical data when you load a page: IP address, approximate location derived from that IP (usually city or region level), browser type and language, device and operating system, the referring page, which pages you viewed, and the date and time.
• Information from an optional sign-in. If you choose to sign in with Google, we receive a limited profile from Google and store the items you save. This is described in full in the next section.

We do not ask for, and do not want, government identifiers, payment card numbers, precise GPS location, or other sensitive personal information.

Signing in is entirely optional. Every tool on the Site works without it. Signing in exists for one reason: so the profiles you favourite, the alerts you set and the posts you bookmark follow you between devices instead of being stranded in one browser.

What Google gives us. When you sign in we receive a basic profile from Google: a stable account identifier, your email address, your display name and your profile picture URL. We do not receive your Google password, and we cannot read your Gmail, contacts, Drive or any other Google service. We have no access to your X (Twitter) account, and signing in here never connects to X.

What we store for your account. The X handles you favourite, the handles you set alerts on, and the public posts you bookmark — together with the display name, avatar and post text needed to render those lists. That is all.

If you stay signed out these lists are kept only in your own browser's local storage and are never sent to us.

Deleting your account data. Email contact@tweetviewer.com from the address you signed in with and we will delete your stored profile and saved lists. You can also clear everything held in your browser at any time through your browser's site-data settings.

We and our partners use cookies, local storage, pixels and similar technologies to run the Site, remember your preferences, measure traffic and (where advertising is enabled) serve ads. In short:

• Essential — a signed session cookie if you sign in, plus a companion cookie that simply records that a session exists. Without these, signing in cannot work.
• Preferences — your language and light/dark theme choice, and your favourites, alerts, bookmarks and recent lookups, all stored in your own browser.
• Analytics — Google Analytics and Microsoft Clarity, described in sections 6 and 7.
• Advertising — Google and other advertising partners, described in section 5.

You can block or delete cookies in your browser settings; blocking them may break sign-in and preference saving but will not stop you viewing or downloading. Our full Cookie Policy lists the individual cookies, who sets them and how long they last.

Where advertising is enabled, the Site is supported by ads served through Google AdSense and may include other advertising partners. This is what keeps the tools free to use.

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this Site and/or other sites on the Internet.
• Third-party vendors and ad networks may place and read cookies on your browser, or use web beacons or your IP address, to collect information as a result of ad serving on the Site.

Some ads may be personalised to your interests; others are contextual, based only on the page you are reading. Your choices:

• Opt out of personalised Google advertising at My Ad Center (also reachable at adssettings.google.com).
• Read how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites.
• Opt out of many other vendors at optout.aboutads.info and youradchoices.com, or for mobile apps via AppChoices.

We do not control which specific ads appear and are not responsible for the products or services advertised.

We use Google Analytics to understand how people find and use the Site so we can improve it. It uses cookies and similar identifiers to collect information such as which pages were viewed, how long a session lasted, the traffic source, approximate city or region level location, and device and browser type. In Google Analytics 4, IP addresses are not logged or stored by default, and Google processes this data on our behalf as our service provider.

You can learn how Google handles this data at policies.google.com/privacy. You can opt out of Google Analytics on every website by installing the Google Analytics Opt-out Browser Add-on.

We partner with Microsoft Clarity and Microsoft Advertising to understand how you use and interact with the Site through behavioural metrics, heatmaps and session replay. Usage data is captured using first- and third-party cookies and other tracking technologies to determine the popularity of content and online activity.

Clarity records interactions such as mouse movement, clicks, scrolling and the pages you visit, and it automatically masks sensitive input fields — it is not designed to capture passwords or payment details. We use it for site optimisation, security and abuse prevention, and understanding our audience.

For more about how Microsoft collects and uses your data, see the Microsoft Privacy Statement. You can limit this collection by declining non-essential cookies and by using your browser's cookie and Global Privacy Control settings.

This is the part most people actually want to know, so it is worth being precise.

When you paste an X (Twitter) link or a handle, that URL or handle is sent to our server for the seconds required to look up the publicly available post data. We do not store those lookups against your identity, and we do not build a browsing profile from them. We keep only aggregate, non-identifying counts of how often each tool is used.

The video, image and audio bytes themselves are fetched by your browser directly from X's public content servers and processed on your device. Media files do not pass through our servers and we never keep a copy of them.

Only public content can be retrieved. We cannot and do not access private, protected, deleted or follower-only posts, direct messages, or anything that requires being logged in to X.

We use the information described above to operate, maintain and secure the Site; to provide the viewer and download tools; to keep your saved lists in sync if you have signed in; to respond to your questions and copyright notices; to measure and improve performance and language support; to display and measure advertising; to detect and prevent fraud, abuse and technical problems; and to comply with our legal obligations.

We do not sell your personal information for money. We share limited information with the service providers that help us run the Site, each under its own privacy policy: Google (sign-in, Analytics and AdSense advertising), Microsoft (Clarity session analytics), and our hosting and content-delivery provider.

We may also disclose information where the law requires it, to enforce our terms, or to protect the rights, safety and security of Tweet Viewer, our users or the public — and in connection with a merger, acquisition or sale of assets, with notice where required.

Please note that using advertising and analytics cookies may count as “sharing” personal information for cross-context behavioural advertising under some US state privacy laws. See section 13 for how to opt out.

The Site links to X (Twitter) and to X's content servers, and may link to other third-party sites. We do not control those services and are not responsible for their content or privacy practices. Loading a post's media means your browser contacts X's servers directly, and X may receive your IP address and standard request information as a result. X's handling of your data is governed by its own privacy policy, not ours.

The Site is intended for a general audience and is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Our analytics tools are likewise not intended for use by minors. If you believe a child under 13 has given us personal information, email contact@tweetviewer.com and we will delete it. If you are under 13, please do not use the Site or send us any personal information.

If you are a California resident, the California Consumer Privacy Act as amended by the CPRA gives you the right to:

• Know the categories and specific pieces of personal information we collect, where it came from, why we collect it, and who we share it with;
• Delete personal information we collected from you, subject to legal exceptions;
• Correct inaccurate personal information;
• Opt out of the “sale” or “sharing” of your personal information. We do not sell personal information for money, but our use of advertising and analytics cookies may qualify as “sharing” for cross-context behavioural advertising;
• Limit the use and disclosure of sensitive personal information — noting that we do not use or disclose sensitive personal information in ways that trigger this right; and
• Not be discriminated against for exercising any of these rights.

To opt out of sharing for targeted advertising, decline non-essential cookies and use the advertising opt-outs in section 5. We honour Global Privacy Control (GPC) signals: when we detect GPC from your browser we treat it as an opt-out request for that browser. For any other request, email contact@tweetviewer.com. We may need to verify your identity first, and you may use an authorised agent where the law permits.

If you are in the European Economic Area, the United Kingdom or another region with comparable law, you may have the right to access, correct, delete, port or restrict processing of your personal information, and to object to processing based on legitimate interests. Where we rely on consent — for example for non-essential cookies — you may withdraw it at any time.

Our legal bases are: legitimate interests for operating, securing and improving the Site; consent for non-essential cookies and analytics where consent is required; contract for providing account sync to signed-in users; and legal obligation where a law requires us to act. To exercise any right, email contact@tweetviewer.com. You also have the right to complain to your local data protection authority.

We use reasonable administrative, technical and organisational safeguards, including HTTPS encryption for all traffic and access controls on the little data we hold. Session cookies are signed and HTTP-only so they cannot be read or forged by scripts in your browser. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

We keep personal information only as long as it is needed for the purposes in this policy, or as long as the law requires. In practice: server and analytics logs are kept for a limited period (typically 30–90 days) and then deleted or fully anonymised; correspondence is kept as long as needed to deal with your enquiry; and account data — your Google profile and saved lists — is kept until you ask us to delete it. Google Analytics and Microsoft Clarity retain data according to those providers' own configurable retention settings.

We may update this Privacy Policy from time to time. When we make material changes we will post the updated policy on this page and revise the “Last updated” date at the top. Continuing to use the Site after changes take effect means you accept the updated policy.

Questions about this policy, or want to exercise your rights? Email contact@tweetviewer.com and a real person will read it. We aim to reply within 1–3 business days and, for formal privacy requests, within 30 days.

Tweet Viewer — tweetviewer.com